Sensor status sometimes not change on Gateway/Application

[Prokopis Bor 7]

Hello! I am using HC3 with  many diferent modules - devices.

Sometimes the status of the device does not change. For example, sometimes, if I open and close a door again (I use door/window 2 sensors) the door in the gateway remains open. The same sometimes happening on NO/NC sensors of smart implant module. Is there a way through the device parameters (door/window 2 sensor , smart implant module etc) or through lua code to be able to periodically read the status of the sensor (and not the last status it has sent to the gateway (HC3)). For example if the door is closed while my Gateway (or in Application) desplays as open so I can re-read the status of the sensor, so that the Gateway be updated without having to open and close the door again. 

The same will be useful if for example,  if a power outage occurs in the Gateway, and during this time a sensor changes state, so if the Gateway is back in operation, it can read the new state of the sensor.

Thank you!

Edited March 23, 2022 by Prokopis Bor
text correction

[m.roszak 765]

You cant poll the value from sleeping devices (d/w sensor) but from mains powered it is possible (smart implant).

You can call action "poll" to specific device in lua, but it is not recommended solution as it will but a pretty high load on the network (it will create a lot of communication) - this asks device of everything important, not only states. 


If the status does not change sometimes it may be related to poor reception of the signal, those always reports the states - maybe gateway won't 'hear' it.
If modules are added in secure mode you can try to add them without security, this should help. 

[Prokopis Bor 7]

Thank you. The devices are added to S2 security mode. Is it possible to change security level without to delete and re-adding the device again?

[petergebruers 1,268]

16 hours ago, Prokopis Bor said:

Is it possible to change security level without to delete and re-adding the device again?

Only delete and add can change security level. Devices can look "different" (have different properties) in secure versus non-secure mode. It is very annoying behaviour and imho won't see a change (soon)...