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Guest Message by DevFuse
  • 0

No 4g access to mobile app

cainaro

Asked by cainaro,

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cainaro    0

cainaro
Posted

I cannot use mobile app on android using cell network 4g. Only works on wifi. Why is this not working

5 answers to this question

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  • 0

Comfortica    17

Comfortica
Posted
6 hours ago, cainaro said:

I cannot use mobile app on android using cell network 4g. Only works on wifi. Why is this not working

Apple? Double check that you allow the app to use mobile network connection. 

  • 0

jakub.jezek    370

jakub.jezek
Posted
9 hours ago, cainaro said:

I cannot use mobile app on android using cell network 4g

Do you have Home Center connected to FIBARO/NICE ID?

 

Do you use same login for browser and for an app?

  • 0

Sjekke    87

Sjekke
Posted
16 hours ago, cainaro said:

I cannot use mobile app on android using cell network 4g. Only works on wifi. Why is this not working

4G external internet and Wifi internal … correct?

 

I don’t access my Homecenter via Fibaro but have a Vpn to my home …

  • 0

Mies_NL    1

Mies_NL
Posted

Same here…

Over WiFi no problems, but over mobile 5G it takes a long time and get message no pernision.

When i switch to rooms and then back to favorites it works and i can see all my devices

  • 0

Sjekke    87

Sjekke
Posted

I can access my Fibaro over 4G/5G/WIFI from outside my network with a VPN to my home without using the Remote Access from Fibaro. Works flawlessly.

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