Zwave RGBW controller 2 not working properly

[ThD_7 0]

Hi,

i just bought 2 Fibaro RGBW zwave module (the V2 one).

ref : FGRGBW-442 ZW5 v5.0

serial : (000…)43841 and (000..)44112.

 

I connected one of them to a 5.5m 60led/m RGBW strip and then started playing using my eedomus box.

 

It seemed to be working properly until I figured out that changing light intensity (from 100% to 30% for example) was making it crash. (Also changing colors makes it crash, but more randomly)

I measured voltage between +24 and ground : when the fibaro crashes the voltage shuts down to near 0V for a sec and then goes back to 24V.

 

I tried using an other power supply (same model, 200W, both are brand new) but it still wasn’t working.

I tried using the second fibaro module, same issue. 
 

Does anybody had the same issue?

Thanks

[Tim__ 116]

I would suspect the power supply. Try a different model, and make sure it's a power supply and not a LED driver.

[Martin_N 148]

@ThD_7

Any progress? What model of power supply are you using?
In my experience, RGBW2 behaved similarly when using a single "halogen" dimmable LED bulb (4W). I had a 30W power supply. Some types of power supply cannot withstand these combinations.
Replacing it with a different type of power source helped me.

[Biggie 1]

On 10/10/2022 at 6:46 AM, Martin_N said:

@ThD_7

Any progress? What model of power supply are you using?
In my experience, RGBW2 behaved similarly when using a single "halogen" dimmable LED bulb (4W). I had a 30W power supply. Some types of power supply cannot withstand these combinations.
Replacing it with a different type of power source helped me.

 

Edited July 23, 2023 by Biggie
wrong post