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Profiles page not loading


ErikP

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Not sure if its this update but I notice it sinds this update:  The profile settings are not accessible. When clicking on it, I get an: Error 404 - Not found

 

tried reloading and deleting cache but does not work. Anyone else the same problem? Or maybe also useful: does not have this problem?

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I think that support will be needed here.

Please contact them and, after creating a ticket share its number here :)

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  • Quick update: I can not find the ticket in my support page but support contacted me to ad them as a installer and they will check whats going on...

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    • 2 weeks later...
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  • Am I the only one that has this issue? Its also present with the new beta update....At least on my HC3

     

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    Please let me know how it went with support.
    If they won't be able to help you directly then one of our developers will take a look. 

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  • Until now its not solved. Support tried to help but want access through installer access but the 24h remote actions permissions is always just expired when support tries something. I have also support access enabled so not sure why that would not be sufficient. But in short, its not fixed by support at the moment. I'm on the latest beta at the moment and the issue is still present.

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    • 2 weeks later...
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  • Still not working. So I'm curious is this only related to my HC3 or is this related to the current firmware?

     

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