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Urgent help needed please -RGBW modul state reports


Neo Andersson
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Question

Hello guys,

I have a problem that RGBW modul reports its state only after 7-8 second to the controller.

I have tried set parameter 151,152 for trsansition time, maybe that could help, but nothing..

The connected led turns ON/Off immediatelly but the state of the RGBW changes only after 7-8 sec.

So only after 7-8 sec i get the correcgt result for hub.getValue(ID,"value").

Please anyone any help?

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Hi @Neo Andersson,

 

Please, set up remote support in HCs Access settings and create ticket to Fibaro support ([email protected]). Then call them via phone that issue is urgent and ticket number you received from their system. Number is

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.

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Any solution? I have noticed it in several installations now, it is even slower when sending a command to several rgbw modules at the same time. 

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  • 2 hours ago, jakub.jezek said:

    Hi @Neo Andersson,

     

    Please, set up remote support in HCs Access settings and create ticket to Fibaro support ([email protected]). Then call them via phone that issue is urgent and ticket number you received from their system. Number is

    Please login or register to see this link.

    .

    Hi, I did it. Ticket number is #234442

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