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Guest Message by DevFuse

Home Center Lost Connection to Fibaro Cloud - due to 5.130 update?

michaelhusbyn

By michaelhusbyn
in Update 5.130

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michaelhusbyn    3

michaelhusbyn
Posted

Hi

 

Past several days I have lost connection to my HC3.

Getting email about:

Your Home Center device HomeControl3 (HC3-000xxxxx) lost connection to Fibaro Cloud.

The device was turned off, there was no Internet connection or a different problem occured (e.g. power outage). While your Home Center is not connected to Cloud, you will not receive push and email notifications. Scenes based on geolocation will not work and remote access will be disabled.

 

Lights on, nobody home. App do not work. Remove power and then it reconnects without problems

 

Can I assume that is why this update have been removed from the servers?

If this is not releated I need to contact support I guess

 

Running 5.130.45

 

// Michael

 

  • 2 weeks later...

SDeath    68

SDeath
Posted (edited)

My HC3 also lost Cloud connection, but I am still on 5.120.
Rebooting now to see if it helps.

Edit: Reboot seems to enable the cloud again, but for how long.

Edited by SDeath

michaelhusbyn    3

michaelhusbyn
  • Topic Author
    • Author
    Posted

    Was not so long on 5.120 version but did not have any issues with lost connection.

    Seems more stable on the latest beta. No disconnection yet

    • Like 1

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