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Setpoint curve missing


hTiger1

Question

The setpoint curve is not displayed. See picture.
How do I fix it?

 

 

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17 answers to this question

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I assume that device was not in "OFF" mode for this period?

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I have exactly the same problem. Last winter it worked fine, but now I see the same issue, so I would assume some of the recent HC3 updates (non-beta) caused it.

... and no, the heat controller was not off, it just follows the climate panel settings for specific set-points.

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I've seen the same issue a few times in the last weeks. On my windows PC, it helps to restart the browser or temporarily use another browser

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  • 23 hours ago, m.roszak said:

    I assume that device was not in "OFF" mode for this period?

    No, the unit was not in "off" mode
    Normally use chrome browser, tried with Edge but it's the same.

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  • On 11/22/2022 at 12:54 PM, hTiger1 said:

    No, the unit was not in "off" mode
    Normally use chrome browser, tried with Edge but it's the same.

    The problem is solved. I did a soft reconfiguration, setting "Set mode" to "off" and then to "heat" again.

     

    I did a soft reconfiguration 2 days ago and it didn't help.

    Edited by hTiger1
    The problem is not solved
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    Well, I tried soft reconfiguration few days ago, it worked for some time and now it behaves wrong again, so I am not sure if it is solved :). Few days ago I even added few more brand new heat controllers to the system and they now behave wrong as well...

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  • On 11/22/2022 at 1:18 PM, hTiger1 said:

    The problem is solved. I did a soft reconfiguration, setting "Set mode" to "off" and then to "heat" again.

     

    I did a soft reconfiguration 2 days ago and it didn't help.

    I was too quick to report the problem solved.
    That has not helped, the red setpoint is unbroken - does not set points when the setpoint is changed.

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    Same issue for me, too.

    Some updates ago all setpoint changes were shown in all heatings.

    It worked fine again with 5.xx??

    since 5.120.10 (or earlies?) no one is shown exactly as posted in the first entry.

    Time for a hotfix.

    Maybe I should go back to openhab☹️

     

     

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    I have the same problem for 2 FGT's.

    Interesting is that this is only in 'daily' view. In 'weekly' view this seems to be ok.

     

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  • On 12/3/2022 at 7:26 PM, Staszek.S said:

    I have the same problem for 2 FGT's.

    Interesting is that this is only in 'daily' view. In 'weekly' view this seems to be ok.

     

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    Mine doesn't work in weekly view either

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    Interesting is that I just moved my FGTs to full HC3 and guess what - setpoint t curves work no problem 

     

    I wonder why?

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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    Well... my happiness lasted about 3 days :)

    Now it is back to normal meaning flat setpoint on very below of the chart.

    I wonder why on new HC3 and new FGT it was fine but now it is not again...

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    It happen to me again a few days ago. I'm using the google chrome browser. In my case it helps to delete the browser history. Than it is okay again.

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    Any reaction from official side? Even with actual version 5.140.17 no change in behavior. It has been working. so it should not be such difficult to fix it.

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