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Smart Home Forum by FIBARO Team

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Can't reset password



Hey all,


I have forgotten my username and password. Is there anyway to reset them? I tried the factory reset but I had some problems like not being able to connect to the Home Center.

When I put my email into the forgot password line, nothing happens. I "inspected" the webpage in google and found out it says Internal Server Error when I click the generate button. I might have a feeling it's because the remote access doesn't work? No idea why though. I add the Home Center as always, but it's never "online"... I also cannot access the Home Center in recovery mode or factory reset mode. Don't know why.


Any solutions?

Best Regards


Edited by Extrm
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