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FGS 233 - Range reduced to 3m


AcesWild

Question

Hi,

 

I have three Fibaro FGS 233 double switches and one Broadlink device connected to a VeraPlus hub which have be working for years with no problems. Suddenly a week ago all three 233's stopped working and the devices showed as "Can't detect device" and sometimes "Can't detect device - error code 1"

 

What I have found is if the hub is direct line of sight about 3m from devices everything starts working as before, if I move the hub back about 4m still direct line  of sight it all stops working as explained above. The Broadlink which is 8m not line of sight is still working. So it suggests a problem with transmission/receive range of the 233 devices?

 

I have been told by Vera support to unpair and re-pair all the switches but this has not made a difference. They have now asked me to get a new FGS 233 device and see if the same problem exists. But I'm wondering if anyone has come across this issue without having to buy a new to troubleshoot?

 

 

 

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