Adding Aeotec MultiSensor 6 as USB powered device to HC3

[Rikbast 3]

Hi,

 

I added the Aeotec MultiSensor 6 to my HC3 while connected to an USB-powered device, but it's added as a battery powered device to HC3.

Is there something I might be missing here?

 

I tried adding in secure mode and non-secure mode. Updated the Aeotec MultiSensor 6 firmware to latest 1.15 and re-added it to the HC3, but it remains a battery powered device in HC3.

Hope someone can help me out here.

 

thx,

Rik

Edited April 25, 2023 by Rikbast

[Pica2017 2]

Hi Rik,

Probably best excluding, doing a manual reset and then hard reset by power cycling the device for a period of 6mins before powering up and trying again.

Documentation from Aeotec 

Please login or register to see this link.

Hope this helps, if you haven't already tried this.

[Rikbast 3]

11 minutes ago, Pica2017 said:

Hi Rik,

Probably best excluding, doing a manual reset and then hard reset by power cycling the device for a period of 6mins before powering up and trying again.

Documentation from Aeotec 

Please login or register to see this link.

Hope this helps, if you haven't already tried this.

 

Hi, thank you! I will try that procedure.

 

Rik

[Rikbast 3]

Manual reset, hard reset etc. did not solve the issue, whatever I try, the device is added as 'battery operated' device although it is actually USB powered. I tried 3 different power suplies.

I now opened a ticket with Aeotec support.

 

It appears an issue of z-wave 3.0 beta according Aeoetec support, however the device works.

Edited April 27, 2023 by Rikbast