Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,


as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.


As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!



Smart Home Forum by FIBARO Team

  • 0

Adding Z-wave Lock, AH Z-wave Frequency





Im trying to add a Z-wave Lock (U-Bolt Pro a UltraLoq device); I cannot seem to add it to my HC2, despite the frequnecies matches, at least by sepcifications of both devices (lock and Gateway). However in the adding the device I get 

"Learning Mode Active. To exit Learning Mode press STOP.
Your Home Center operates in AH Z-Wave frequency. Make sure the device you wish to add operates in the same Z-Wave frequency."
What is a AH Z-wave frequency? and has anyone sussecfully added this lock typr to HC2.
Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

AH - Australia and New Zealand for Z-Wave frequencies. 

What frequency is the door-lock? I checked quickly the internet and I found US version of it. Are you sure that your uses Australian frequency? 

Another thing, doorlocks often needs to be in the close proximity during adding procedure for security reasons (less than 2m) and Security mode must be enabled in the hub. 

Link to comment
Share on other sites

  • 0
  • Inquirer
  • Hi m.rosak,


    Thanks for the reposnse. Yes it seems that I have fallen into the frequency trap, Gateway and device mismatch. 


    Dammm..... and thanks again..

    Link to comment
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

    • Create New...