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Smart Home Forum by FIBARO Team

Loop in authentication with FaceID


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With the latest update 1.19.1 when I log in to the application it stays in a loop authenticating with faceid and I can't log in.
I can log in if I close the application and open it again.


Does this happen to anyone else?

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  • I have tried reinstalling the application and it still failed.

    Edited by EliFib
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    22 minutes ago, renoopava said:

    mam uplne stejny problem 


    "Hey there! Welcome to our English forum! We're thrilled to have you here and hope you'll join in on the discussions in English. While we appreciate the diversity of languages, using English ensures that everyone can understand and participate in the conversation. Don't worry if English isn't your first language; we're all here to learn and grow together. So, feel free to share your thoughts, questions, or anything else you'd like to discuss in English. We look forward to hearing from you! 😊


    With friendly greeting,



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    Please update your apps to version 1.19.3 (released yesterday). It contains a fix for this issue.

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