hc3 battery display 100%

[Gabor1 3]

Hello everyone,

I have a house with 9 battery operated device, 4 of them is thermostat. I got a mail today about 2 thermostat battery low, but all of the battery % of all devices are in 100%.

It is not possible, for sure.

Anyone came across with this?

Any solution?

 

Thank you

Gabor

[Fabir 65]

@Gabor1Hi, try soft reconfiguration of these 2 thermostats. Don't forget to wake them up, in order to complete the soft reconfiguration.

[svaleb 5]

I have several with this problem. Thermostats and sensors. 

And one sensor (schwaiger) using up batteri in two days.

Have tried eksclude/include, no change.

[Christb 9]

I have the same problem with my HC3 for one of my 4 Hortsmann SRT321 GEN5

--

batID=266

batLevel = hub.get(batID,"batteryLevel","value")

print(batLevel)

 

I got a battery level of 61 but got very frequently this low battery email (~5 times a day):

http://static.fibaro.com/hc/hc_logo.png
http://static.fibaro.com/hc/low_battery.png
Batterie faible
L'appareil 266 SRT321 Gen5 (ID 266) dans Palier 1er a une batterie faible.
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What is missing in this message from Fibaro HC3 is just its "batteryLevel" value for a better diagnostic.

 

A bug?

Regards

[SmartHomeEddy 828]

@Christb have a look at your post, in this format it is not readable. 

[Gabor1 3]

Hi all,

Just looked back here...

 

So, I have tried everything on those thermostats, and found other issues. and a few solutions as well. 

One of the solution was so lame.. User error. The end user has left the battery cover paper inside... strangely, the device seemed on the system, not like a dead device... 

Then, the other thing... seems like all of the sensors (heatit ztemp 2, and aeotec aerq mixed, 12 all up) shows really high humidity. I went on site with a calibrated measurer, and measured different with between 8-14%. I wouldnt care of 3-5%, nut 8 or even 14, too much...