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Update to 5.150 fails, also not entering recovery mode


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Posted (edited)

Hi I've tried to update to to 5.150.?? yesterday. After the automatic reboot, the systeem didn't come back online correctly, the last LED kept blinking. After an hour i've decided to start the recovery mode. first time I mange to get the recovery mode working and was able to access the HC3 through the webui. I've got a screen with a countdown timer. I decided to wait, after a while (not sure how long) the HC3 rebooted and got stuck at the same place in the reboot cycle (Last LED keeps blinking). Since then I'm not able to enter he recovery mode anymore, the "+" indicator never turns red anymore and the webui is not working. I've let the HC3 running all night (>8h), so I guess it should have been able to repair itself during this time.

 

I'm lost here, any idea's how to revive my machine?

Edited by Swift_NL
  • Swift_NL changed the title to Update to 5.150 fails, also not entering recovery mode
Posted

Please contact support for the assistance. 

Posted (edited)

Mám stejný problém! Vytvořil jsem tiket na podpoře, mám tam asi 90 zařízení, ovládajících celý dům včetně vytápění a elektrárny! Jsem úplně v.............

 

once my system booted up after 30 minutes and the following was lit in the log. Support restarted the device today and it's not working again !

 

Please login or register to see this image.

Edited by petro_cz
  • 4 weeks later...
Posted

Unfortunately I have the same problem. I have done the update 5.150.18 and after the update of the HC3 the screen continues to indicate 'starting services'.

I did a factory reset and restored an older backup which worked.

I then contacted Fibaro's support department, but that has not provided a solution for 7 days. I have a system where I have added 27 devices and created 47 very extensive Lua scenes.

I have also installed many cameras and made them compatible. Doing everything again is definitely not an option.

What can you advise me now?

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