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Recommended Posts

Posted

I have an issue with removing a Danalock from my HC3.

I first tried to reconfigure the lock but it does not reconfigure, this is weeks ago.

When trying to remove the lock nothing happens.

when I try to force delete the lock I get the following Z-Wave trace:

ID 1607: NOP sending succeeded. The device has not been removed. Please use Learning Mode to remove it.”

Is there any other way to delete the device?

 

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Posted

If everything fails you can try Swagger

Posted
4 hours ago, RoReAl said:

I have an issue with removing a Danalock from my HC3.

I first tried to reconfigure the lock but it does not reconfigure, this is weeks ago.

When trying to remove the lock nothing happens.

when I try to force delete the lock I get the following Z-Wave trace:

ID 1607: NOP sending succeeded. The device has not been removed. Please use Learning Mode to remove it.”

Is there any other way to delete the device?

 

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Something similar happened to me with ther device. It stuck on configuration process. I reached out to support and ask them to manually reset the reconfiguration process. 

Posted

@RoReAl Did you power down the danalock before you tryed "force remove" Look below.

 

 

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  • 1 month later...
  • Topic Author
  • Posted

    I have tried both with lock power down and with batteries. I have almost given up but I need to remove it because i have tried to reconfigure the lock and that reconfiguration blocks other reconfigurations in my HC3.

    Posted

    if it's block restrat HC3 will solve the block.

    Try to reset Dana lock to factory settings

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