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Slave HC3L devices not working after update to .18 but Master HC3 fine


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Posted

I have a master slave configuration with HC3 and HC3L. I never ran the beta and went straight from the last release to .15. No problems everything was fine. Then the hotfix .18 was released and I installed that. Everything was fine. I have an autoreboot on Sunday and after the reboot, all devices on the HC3L are not responding. All devices on the HC3 are fine. I can log into the HC3L fine so its not hung. I have rebooted it, same situation. I have powered it off and restarted it. Same situation. Using the web interface, or the app on android or iOS, nothing works. I tried a soft reconfigure on one device and it did not seem to work. Any advice before I go back to the backup and restore a previous version?

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  • Posted

    Support asked me to restore .15. I have just done that and everything is working again.

    Posted

    @zedmeister OK, thank you for the report.

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