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  • 0

Not Configured - Devices


Question

Posted

Hi have today been met with "Not Configured" for lots of devices, its going to take be an age to reconenct them manually. They must be part of the zWave network as they are actually reporting values back into the history, they are even responding to button presses! Any ideas? Thanks

 

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2 answers to this question

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Posted

I have met this behaviour after update, and i have rpoerted this to support. I recommend you to send a ticket to support, with downloaded LOG file, so they will get more reports about this issue.

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Posted

Some of my clients using HC2 also had this problem. It is treated for a short time by restoring the backup copy, but after some time (1-2-3 months) it occurs again. At these facilities, we were forced to replace the controllers (

If this problem is also on ХЦ3, then it is trash, it will be scary to mount new objects

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