[SOLVED]5.160.30 - Error while backing up system configuration .... Reboot (with or without backup

[daviddof 1]

Hello 

 

Unfortunately I cannot upgrade my HC3 from to 5.150.18   to 5.160.30

 

When I try to install the update my HC3 (with or without backup box thicked)   ;  I have always the same issue = Error while backing up system configuration .... and a forced Reboot

 

Is there a manual upgrade  file available in order to do it from the recovery mode ?

 

Thanks

 

 

Edited April 19, 2024 by daviddof

[m.roszak 763]

Please contact support, it does not work classically, from file it will be probably the same.
Share with me the ticket number as soon as you will get it. 

[daviddof 1]

Hello

 

Thanks

 

Ticket open -number 303573 

 

Thanks

 

 

[daviddof 1]

updated with the help of the support with the recovery mode 

Thanks