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HC3 Beta Update 5.162.61 - Zwave Lock - Status Not Showing


MSJ Smart Home

Question

Hi

 

While adding the Z-Wave Danalock, we chose the Advanced Option in HC3, but it's only showing the 'S0 Security mode.' We selected this and added the device successfully, but the 'secured' or 'unsecured' status is not showing in the application or the web browser login

 

Client  HC3-Currently Running Beta Version 5.162.61. 

 

Please login or register to see this image.

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I brought the device to my office and tried it, and it's working properly. My office HC3 is also running Beta Version 5.162.61, but it shows both 'S0 Security' and 'S2 Security. See the picture below. 

 

image.png.fa76eafd7f10b8a7a340cf747a57c682.png

 

You support on this matter highly appriciable. 

 

Thanks

 

MSJ Smart Home Team

 

 

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