How to reach [email protected] and/or [email protected] and get any response from them??

[SBSD 4]

Have written emails to service and servicedesk @fibaro.com - tickets are raised.. but absolutely NO response..

(tkts keeps saying "processing" forever!!)

Faulty Relays have reached FIbaro-given address by DHL courier 2 months back; and, no response and no return and no word from anyone at FIbaro...

what is happening?

The local distributor is saying Fibaro is foldingup.. I really really hope not... the best platform and UX and most reliable in Industry.... I am hoping and expecting they will get bigger and consolidate all gains around the world in technology in this space.

Tks & Rgds - Sanjaya. 

Edited October 1, 2024 by SBSD
spelling correction

[SmartHomeEddy 1,005]

Hi Sanjaya,

 

If someone can help you overhere, they will probably ask you for the ticket ID. 

 

 

[SBSD 4]

We received intimation from Fibaro about shipment of package - being rectified & sent back to us... FInally.

Many thanks...

It is great relief to see that Fibaro is very much there and doing what it does best.. 

But they are a little shy and short on communication like these.. 

Thats ok.. I can live with that!

Otherwise, I swear by Fibaro for our Customers.

Its simply the most trusted in delivery/application/dependence/working at Customer premises in actual use. 

Thanks @SmartHomeEddy. Point noted.