[SOLVED]Yubii Home no Elero option

[markwwd 0]

I’ve just bought my Yubii Home hub and when I try to add a device, I only have options

 

Nice

Fibaro

Other

 

and there’s no Elero.. I have Elero blinds in my house and I can’t add them. I’ve tried to choose Nice but it didn’t recognise the VarioTel remote..

[jakub.jezek 372]

@markwwd, What is your firmware version? It should be there on 5.170.

[m.roszak 773]

Please also let us know which HUB region you got, are you sure that you bought EU variant?
Share also serial number of your hub, I will verify this - you could do it via private message.

[markwwd 0]

@jakub.jezek I can confirm that 5.170 is my fw version. It's not there.. Only Nice, Fibaro and Other..

5 hours ago, m.roszak said:

Please also let us know which HUB region you got, are you sure that you bought EU variant?
Share also serial number of your hub, I will verify this - you could do it via private message.

@m.roszak yes it's the EU version, this is the one I bought: 

Please login or register to see this link.

 

I have shared the serial with you via DM.

[bildeboule 0]

I have the same problem and do not know how to add my elero shutters via the app, what menushould I use ? Does anybody have the answer please ?