Update to 5.200.13 is causing issues with Elero shutters

[Stony 1]

Hi everyone,

 

Approx. 1 week after installing the hotfix version, I am seeing issues that the HC3 will not operate the Elero shutters motors anymore (Revoline RolTop-868).

No controls work. No up, no down, no associated scenes, etc. although the devices show online/green. 

 

I have already tried to restart the HC3 and synchronize the elero devices (centrally and individually). The shutters do work, as I can still operate them with the regular remotes.

 

Does anyone have an idea what else to do? 

 

Many thanks,

Stony

[Stony 1]

No info? Anyone from the team?

 

--> The issue persists. As this was working without any problem before, this bug must have been introduced with that latest version. What was changed in this area? 

 

Grateful for any advice.

[SmartHomeEddy 1,005]

 Maybe restore to the previous version? 

[Stony 1]

3 minutes ago, SmartHomeEddy said:

 Maybe restore to the previous version? 

Really? I mean, yes, I can go back to 5.200.8 (pre-hotfix) or even 5.190, but I am not sure if that's the right direction ... 

 

@m.roszak I noted that the 5.200.13 hotfix version included "Fixed an issue with controlling roller shutter controllers with Curtain or Lamellar curtain role from Dashboard." - could this be related to my issue? Thanks!

[Gonia 5]

Hello @Stony,
We’d like to review this case in more detail.
Please send the serial number of your hub in a private message and make sure support access is enabled. This will help us diagnose the issue more efficiently.

Gonia,
Fibaro Team