Welcome to Smart Home Forum by FIBARO
as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.
As a member you can:
- Start new topics and reply to others
- Follow topics and users to get email updates
- Get your own profile page and make new friends
- Send personal messages
- ... and learn a lot about our system!
Smart Home Forum by FIBARO Team
Search the Community
Showing results for tags 'connection problem'.
Found 2 results
24 units bought, 1 returned, 13 not working properly...
Pedro Lima posted a question in Door/Window SensorHi, I've bought on Amazon, 24 units of FIBARO FGDW-002-1. I own a Raspberry Pi 4 8Gb with openHAB (OH) 3.3 on a 250GB SSD via USB and I use a Aeotec Gen5+ USB pen for the Z-Wave communications, as well as two Aeotec Range Extender 7. The house have a Cave floor (where one extender is placed), a Ground floor (where the RPi and Z-Wave pen is placed) and a First floor (where the second extender is placed). I am using multiple switches for lights, blinds and blackouts from Simon brand, Serie 100 iO, which communicates via Z-Wave and act also as node repeaters, since they are main powered. So the Z-Wave network works without problems. These are the steps I did so far: Installed Fibaro sensors one-by-one, using the "discovery" option within OH and 23 where found (one was never found, the sensor was clearly openned and used before so it was returned to Amazon as defective) After having them in the system, 20 of them I could setup the different channels with items (status, temperature, battery power, etc.) - some have less than 50% battery Only 10 I got information from (and not even consistently, because sometimes they do not transmit data) 11 units never sent any information (so it's represented as NULL in OH system) 2 units never even properly connected to the system (channels were never available, so I cannot setup items) Tried multiple times to reset those 13 units and reconnect them to OH, never worked (sometimes I even waited days to see if somehow it would start communicating) After a full month without success, removed those 13 sensors from OH and then connected the Aeotec USB pen to a PC and used the PC Controller software (previously known as Zensys Tools) from Silicon Labs, to be able to declare as Failed and then remove those failed nodes completely from the USB pen Tried multiple times to reconnect the sensors to OH after that, but now they never even show up in discovery mode nor directly on the PC Controller software So I am sitting here with 13 units that never actually worked (more than 600€) and countless hours already lost trying to connect this to a Z-Wave system. This is unbelievable and I never thought it would require such difficulty to simply connect some basic sensors. I've worked with many different sensors from different brands, communicating via WiFi, ZigBee and 433Mhz and none of them ever gave me any headache, but these are simply a real pain and I will surely NEVER again buy these, since it is just a huge waste of money. Now, since I cannot simply return this because it has already gone too much time since I bought it (something like a month and a half), I need to know what can I do to be able to connect this to the system since I will not simply have 600€ sitting there wasted in 13 expensive sensors doing nothing... Any help will be obviously appreciated, but I will have to share this experience online with the communities. Thank you. Best regards, Pedro Lima
FGFS 101 v2.1 Connection Problem
JeyDee posted a question in Home Center 2Hi, I am runing a Fibaro HC2 with multiple devices with the latest Firmware 4.104 without any problem, execpt the Fibaro flood sensor. The sensor was included 3 month ago. Was working fine and was included in some scripts to measure temperatur of the heating room and possible flodding of my water overrun of my house heating. Last week the HC2 was showing a connection problem and it was not possibe to recommect the flood sensor. Also rescan of the network was not working. I checked the sensor all independent functions work fine. The batterie has 90% remaning power. But the range test showing that the Sensor was not able to communicate with the z-wave network anymore, even when it was plached 20 centimeter away from the HC2. The distance before was 10 meters and 1 meter away from a wall plug, which is still operating fine, processing any remote comand. Has someone similar problems or know a reason why this is happening? Is the only way to exclude and re-include the Sensor?