Issue updating from 1.040 to 1.047 after 4.017 recovery

[tvamvaki 1]

Hi,

I am having issues updating from 1.040 to 1.047.

After "Downloading recover update (728MB)" I get "Upgrade Error: runFileErrorCode".

I have attempted a couple times without success, rebooted, unplugged power etc.

Anyone have any ideas? I would like to go back to 3.590 until issues are resolved with 4.X.

Thanks in advance.

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[UrSv 6]

Instructions here:

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[akatar 208]

hmm looks like corrupt data.

[tvamvaki 1]

Thanks. just sent support an email with the subject line advised.

[j.nowacki 5]

tvamvaki, it is not really connected to the problem the statement was for. We checked your problem and we were not able to recreate it. Please try again, maybe there was some connection error.

[tvamvaki 1]

Thanks for the reply.

I just ran the update again (4th time). Unfortunately it failed again at exactly 83%.

It has failed at 83% every time.

Thanks

[j.nowacki 5]

tvamvaki, ok i will pass this info to support, so they will be updated about your case.