Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

Question

Posted

Hello guys

 

I am facing a problem when adding a HCL to my HC2

My HC2 is 3.6 version and HCL is 3.593

I need to add the HCL as a gateway. After adding it and the connectivity is checked, i cant see any shared devices.

Tried syncing adding removing nothing happened

 

Any suggestions?

4 answers to this question

Recommended Posts

  • 0
Posted

Same problem here.  I used to connecting both under version 3.xxx okay.  But once I have switched the HCL to a new one then they cannot be connected.

  • 0
  • Inquirer
  • Posted

    It worked with me

    I had to add each 5 devices separately

    Since i have like 30 devices i have done the adding process 6 times

     

    The fibaro support reply was

    "You should use the admin account to be able to add the HCL" :S

    • 0
    Posted

    I have done that now.  I found the software version is the main problem of my case.  I have downgraded my HC2 back to 3.59 then it works.  Also the room setup of the HCL has made the transfer not possible.  So I have put all as unassign then it import fine.

    • 0
  • Inquirer
  • Posted

    exactly

     

    then i had to re add the rooms again in HC2

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

    ×
    ×
    • Create New...