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Question
Andres Cadena 1
Good day,
I started my system with a HCL 2 controlling lights, then 2 weeks later I acquired the HC2 due to large quantity of elements to be added and also to cover a bigger area (plus all the additional services in the HC2). At this point I imported everything from the HCL to the HC2 with no issues and i was controlling the lights with no issue.
However, after continuous usage, HCL keeps going out of service after a few minutes, then I have to restarted, either with the web page or unplug it from the outlet. With the reset it works again as expected but after a while (around 30min) it goes out again. I tested the IP configuration and it does answer to a PING from a computer but the system it self is not working.
Please let me know if this error occurs frequently and if there is a software version that can be used to avoid this to happen.
regards,
Andres
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