Alexa new devices discovery issue

[donL 1]

I have installed Fibaro Smart Home Skill and Custom Skill by having requested Fibaro logins. Skills are enabled in Alexa app (for Echo Plus and Dot 2nd).

 

For some reason Alexa app won't discover any of the Fibaro devices. I have for instance a dimmer for lights and its 'Controlled Device' type in the advanced menu is set to 'Lightning'.

 

I have rebooted my HC2 as someone suggested in one of the earlier posts regarding discovery issues. Any hints to discover Fibaro devices? 

[donL 1]

Seems like the problem is related to FIBARO ID account.

Edited January 26, 2018 by donL
More information

[Guest Dennis]

same problem here.

Edited January 27, 2018 by Dennis

[piotr_78 19]

Hello. Sorry for my English. I had the same problem. Finally it succeeded. I entered the ID account and removed HC2. Then I added HC2 to the ID again.

[mivanov 0]

Hello, I had the same issues, but managed to solve it. The initial linking stops in case you have more than 1 HC, like in my case, so you have to ask Alexa for the HC list. After the voice guided selection of the needed HC everything went well.

 

 

[donL 1]

I have solved it as well. The problem was related to my twisted FibaroID account. Alexa works well now!