Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

How to remove mystery device when Force Remove fails?


Question

Posted

There's a device in my unassigned group that I tried to remove using Force remove. 

The notification window says: "NOP sending succeeded. " 

Then:  "The device has not been removed. Please use Learning Mode to remove it.

 

I can't remove it in learning mode since I don't know what & where it is and therefore which button to press to get it to send a signal to the HC2.  It's just a cardboard box icon.

 

Any ideas appreciated

 

 

1 answer to this question

Recommended Posts

  • 0
Posted

Hi @k1s!

 

I think you have used all interface options.

 

It's best to contact FIBARO support via email, they will try to remove it directly from the database.

 

 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...