Helgemor 0 Share Posted July 18, 2018 Hi. Yesterday I made a backup of my HC2 (version 4.180), which I do from time to time (usually without problems). After the backup it restarted, and then 36 of my devices were "not configured"! A lot of devices that I had hidden in the user interface, reappeared. The unconfigured devices are impossible to configure. They just have a status of "reconfiguring", and that's all, for many hours. The devices don't work, of course. If I try to, say, adjust i light dimmer, it says "configuring" and then nothing else. No response from Fibaro support either. I tried to restore a backup. No change. Please, wise forum, help! Helge Quote Link to post Share on other sites
0 chaicka 190 Share Posted July 19, 2018 Have you tried restore to a different backup before the last backup? Quote Link to post Share on other sites
0 Helgemor 0 Author Share Posted July 21, 2018 (edited) On 7/19/2018 at 10:45 AM, chaicka said: Have you tried restore to a different backup before the last backup? Thanks, I tried it and it works! The only problem now is that my HC2 status is back to April, when I took my previous backup. A lot has been done on it since then. I guess I´ll have to restore the faulty backup, save my VD´s etc. and reimplement them in the April version. But after doing that: How can I take the risk of making a backup again? I´m frightened by the fact that it was the making of a backup that caused the system to fail! Edited July 21, 2018 by Helgemor Quote Link to post Share on other sites
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Helgemor 0
Hi.
Yesterday I made a backup of my HC2 (version 4.180), which I do from time to time (usually without problems).
After the backup it restarted, and then 36 of my devices were "not configured"!
A lot of devices that I had hidden in the user interface, reappeared.
The unconfigured devices are impossible to configure. They just have a status of "reconfiguring", and that's all, for many hours.
The devices don't work, of course. If I try to, say, adjust i light dimmer, it says "configuring" and then nothing else.
No response from Fibaro support either.
I tried to restore a backup. No change.
Please, wise forum, help!
Helge
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