Welcome to Smart Home Forum by FIBARO
Dear Guest,
as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.
As a member you can:
- Start new topics and reply to others
- Follow topics and users to get email updates
- Get your own profile page and make new friends
- Send personal messages
- ... and learn a lot about our system!
Regards,
Smart Home Forum by FIBARO Team
Question
kristofre 1
Hi,
I have 3 The Heat Controllers - 2 seem to be working fine.
One, however, is not responding to commands sent from the Fibaro UI (mobile or web) and also manual changes are not having an effect.
From time to time I get "Motor Failure" messages: Error occured - possible motor failure of thermostatic head.
I have performed the following troubleshooting:
When performing the standby mode, the motor was activated (it made noise).
However whatever I do, the motor is not activated and I get the above error messages.
What would be the best way to troubleshoot this?
Is this device just dead and should I return it?
Running FW 4.3.
Thanks in advance!
Kristof
Link to comment
Share on other sites
12 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.