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Question
Jibran 2
Hello,
I have been using relays in my office for a year now . All are single switch 2 version 3.2v. Recently, they stopped working through mobile or web interface.
They are only working with physical wall switches but stop working wirelessly. I tried to soft reconfigure them but all in vain. They all failed to reconfigure.
Then I tried to delete the device from the system ( Home center 2 ) but its not deleting . Then i opened the wall panel to look at the module and use B-button to delete ( exclusion) but B-button stops working.
For a test , I pressed the B-button to enter into its menu ( Color indications ) , But no color appears. There is no yellow , red or green colour appearing by pressing the B-button ( according to the manual ). So i am unable to delete the module, hard reset or soft reset .
I have tested all 8 relays ( single switch - 2 ) . All are giving same problem . They all failed to communicate with controller ( Communication failed ).
Here are the pictures for the reference. The b-button pictures depicts that b-button is pressed for 2secs then 3secs upto 6 secs. No menu or indication light appeared.
Please tell me what steps do i take to work them again properly.
Thankyou
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