Intercom repeatedly unreachable

[Guest kallecux]

 

Hi there!

 

I use the intercom for a long time without any special problems.

The device is connected via LAN and works.

 

4 days ago I could not log in via the intercom app or via the new web frontend. When logging in via the app my front door appears, but the further logon fails with an error message.

 

Please login or register to see this spoiler.

 

All attempts remain futile. Internet is/was OK, LAN connection perfect.

 

Then I reset the intercom to factory settings and set up completely new.

 

Then it worked a few days and today the same mistake is back.

What can be going on here?

 

Greetings

Karl Heinz 

[Sirhideo 9]

@kallecux  I would guess overheat.. I have the exact same issue since day 1 I purchased intercom.  Support just said it is my wifi problem.. So now one more user with LAN get device disconnected problem

[Guest kallecux]

Thank you for your information - let's wait for the summer

[yuzo 4]

I have same, intercom was working for some months. Since last update on android phone i see it, no video unless i go to fullscreen, then i see the video. On iPhone i can't even login (!)

[middelweerd 3]

Any update on this yet?

 

The intercom is working on my wifes and my own iPhone but stopped working on my iPad mini after a week or so.

 

 

[Marcs 1]

Hello , 
I have the same problem, I'm connected to the Wlan. 
in the network I can ping the intercom. 

 

 

[Ekenswe 22]

Same here