Loosing connections to hc3

[sneekerz 1]

I'm new to fibaro and i bought a hc3 

 

there are several problems but the one annoying me the most is while configuration the device from the web interface the system looses connection randomly

you need to log back in but after some minutes its again loosing connection.

 

Anyone else have this problem?

 

p.s. HC3 is connected trough lan and has a static ip 

tried this with chrome, edge, firefox but all the same 

 

[akatar 207]

@sneekerz

the computer you are using is on wifi? 

please shut down the hc3 and use a dos box to ping you're hc3, if you get a reaction there is another device sharing that same ip

 

Try to switch the hc3 to dhcp, just to see if that works better.

[robw 116]

10 hours ago, sneekerz said:

there are several problems but the one annoying me the most is while configuration the device from the web interface the system looses connection randomly

you need to log back in but after some minutes its again loosing connection.

 

Anyone else have this problem?

 

So far I haven't experienced this problem. My HC3 is on DHCP and connected to the network with Ethernet. All my computers are on Ethernet.

[[email protected] 1]

Is the Homecenter connected to Wifi? Connecting it to a fixed ethernet could help. Mine is rock solid. Browsing it from a MacBook with Safari browser.

[sneekerz 1]

5 hours ago, [email protected] said:

Is the Homecenter connected to Wifi? Connecting it to a fixed ethernet could help. Mine is rock solid. Browsing it from a MacBook with Safari browser.

Hi, no it's connected to a fixed Ethernet port. The issue only exists when connecting through the cloud 

[sneekerz 1]

No clear answer but i did a factory reset and started all over again 

same network settings as before and so far so good.

 

 

[tinman 1,028]

as @akatar already said, it was probably IP conflict.