Migration HC2 to HC3 | No Z-Wave Communication

[Vavrik 0]

Hello guys,

 

I have just performed a migration from HC2 to HC3 with 60+ Fibaro Z-Wave devices. The process itself went smoothly, all the devices and rooms were transfered succesfully, but there is no Z-Wave communication between devices and the HC3 unit. They do not report their state, there is no way to control them from the interface. I can add additional Z-Wave devices to HC3, they start to communicate with the unit right the way but the transferred devices from HC2 to HC3 seems disconnected. However, transfered devices still keep their associations and do they job whenever the control unit is not needed for the requested tasks.

 

Anyone faced the similar issue...? Any help would be appreciated.

 

Thanks a lot.

 

Lubos

[LucianAlexandrov 0]

Hi! I have the same problem after migration. Seems that we are the only 2 people.

[tinman 1,028]

On 3/29/2020 at 11:23 AM, Vavrik said:

Any help would be appreciated.

 

you might to restore different backup, if you can, to see if that works, but honestly broken migration is something for support team.

[Sjekke 87]

Any particular reason why did move from HC2 to HC3? 

On 3/29/2020 at 11:23 AM, Vavrik said:

Hello guys,

 

I have just performed a migration from HC2 to HC3 with 60+ Fibaro Z-Wave devices. The process itself went smoothly, all the devices and rooms were transfered succesfully, but there is no Z-Wave communication between devices and the HC3 unit. They do not report their state, there is no way to control them from the interface. I can add additional Z-Wave devices to HC3, they start to communicate with the unit right the way but the transferred devices from HC2 to HC3 seems disconnected. However, transfered devices still keep their associations and do they job whenever the control unit is not needed for the requested tasks.

 

Anyone faced the similar issue...? Any help would be appreciated.

 

Thanks a lot.

 

Lubos

Any particular reason why you moved from HC2 to HC3? 

Edited March 7, 2022 by Sjekke