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  • 3

ID Lock 150 on HC3. No function?


Kouzco

Question

Hey!

 

I've just implemented my lock. But there is no functionality?

 

All I can do is add it. I can't lock it either from the web interface or the app. Is there something I missed?

 

Also, anyone have any new on templates for this?

 

K

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  • Inquirer
  • Hi and thanks for your reply!

     

    as far as I can see i've set it up correct, but like I said... there isn't anything i can do with it.

    Please login or register to see this attachment.

    This is what it looks like in the app. Here there are buttons to lock/Unlock it... but nothing happends when i press them.

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    Edited by Kouzco
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  • Inquirer
  • I have now tried the following:

    - Switching between gate and security on what group the device belongs to.

    - update firmware in the lock

    - adding and removing from z-wave network.

     

    No difference so far ?

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  • Inquirer
  • 3 hours ago, Matskj said:

    Did you add the Device in Security mode?

    Hi!

     

    I'm new at this so not sure what you mean.

    I added it like I've added all other simmers and devices. Is there different ways of adding?

    K

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    Ser du er norsk så gidder ikke skrive på engelsk ;) 

    Fikk den til å funke nå. legger ved ett bilde som viser hva du må gjøre. Når du trykker på + for å legge til Device - z-wave Device - så huver du av for Security mode. Funka med en gang.

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  • On 6/12/2020 at 4:10 PM, Matskj said:

    Ser du er norsk så gidder ikke skrive på engelsk ;) 

    Fikk den til å funke nå. legger ved ett bilde som viser hva du må gjøre. Når du trykker på + for å legge til Device - z-wave Device - så huver du av for Security mode. Funka med en gang.

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    Yaayy!!!!

    Det funka!

    Tusen takk!

     

    Security mode ja... vært borti flere produkter som må legges til slik? :P

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    Having the same issue as you guys, still doesnt work even with security mode. Got two doors same results. I see you even have the ID-Lock 150 icon. I dont get that up.

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  • 29 minutes ago, envie said:

    Having the same issue as you guys, still doesnt work even with security mode. Got two doors same results. I see you even have the ID-Lock 150 icon. I dont get that up.

    Hey!

     

    Not sure I can help unless security mode works.

     

    About the icon. I have added the icon manually. I removed it again though as I need to make a green and red version. If you dont you cant really tell if the door is locked or not as there is no other I dictation other than icon change.

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    Guest torneset

    Have you got user pins syncronized as well after you included the lock in secure mode?

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    Guy it worked with me ,

     

    i tried to add and delete few time , i tried secure mode but didnt work same issue ,

     

    at the end i deleted it and removed the lock , brought it front of HC3 , and add device with secure mode , and it worked with no problem , 

     

    i hope this will solve it , good luck 

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