Cant upgrade

[jolesen92 0]

Hi when i try to opgrade from 5.040.37 to 5.050.13 or 5.061.36 (beta)
i keeps getting this error 

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im also getting this error when manuel backup

its also failing when i try to opgrade without backup.

some one there can help?

 

[SmartHomeEddy 878]

If you just make a manual backup, without the upgrade, does that work?

 

[jolesen92 0]

Hi that is the same result.

[SmartHomeEddy 878]

Maybe there is too less space? 
 

Download the backup files locally so you still have them and free up some space. 

[jolesen92 0]

i dont have nay backup files so that should nut be the problem

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Edited January 2, 2021 by jolesen92

[akatar 207]

are you logged in locally or are you using the fibaro cloud login?

[jolesen92 0]

 im connectiong to it Locally

[akatar 207]

Then sent a email to fibaro support, they can check what is wrong.

[jolesen92 0]

I will try to send a mail to them

[jwi 53]

@jolesen92,and if you haven't already done so, sometimes restarting the HC3 helps.

[akatar 207]

you can choose repair in recovery mode but i don't know if it destroys the zwave info (all devices) and you don't have a backup

[jolesen92 0]

auto repair in recovery mode help bot some of my scenes and devices is lost, so i just have configuare some devices agin but that is okay

Thanks for help