HC3 Fault

[michal85pl 15]

Hello,

 

I have had a problem with my HC3 since some time. Every few days the device starts to work slower and slower. Simple scenes start to take longer and longer, a few then several seconds. When I go to diagnostics, the CPU load shows 100% first on the first core, then on every other core, and so it loops. After rebooting, the device loops and after a few reboots it goes into the auto repair mode or restore the previous configuration from backup.

 

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After manually restoring a proper backup, it works for a few days and the situation repeats itself. Sometimes I still get a notification about a hardware fault of the NICE module that I do not use. Does anyone have a similar problem and know how to solve it? Do i have to do a service request?

[xAPPO 18]

I hope they designed the HC3 with a viable 700 chipset upgrade path...  ZWave pluggable daughterboard ...  or I shall be really upset ?

Edited January 17, 2021 by xAPPO

[Martin_N 154]

On 1/15/2021 at 3:32 PM, m.roszak said:

I am not sure why you all think that we ignore provided feedback, we are working hard to fix reported issues as fast as possible.

@m.roszak and other from Fibaro
I really appreciate your work.
I understand that at least one person would have to be reserved to keep going through the forum, which will certainly be expensive. Essential comments are always in the sections with the new fw. According to your statement, the comments are resolved and do not go unnoticed.

Be sure that if "someone" from the Fibaro group commented from time to time on some posts "ok, let's check ...", "ok, we know about the problem ..", "ok, problem resime ..." or even "problem doesn't exist, you're wrong, fix it like this. "

People would be calmer...

Edited January 17, 2021 by Martin_N

[SmartHomeEddy 1,005]

1 hour ago, Martin_N said:

I understand that at least one person would have to be reserved to keep going through the forum, which will certainly be expensive. Essential comments are always in the sections with the new fw. According to your statement, the comments are resolved and do not go unnoticed.

Be sure that if "someone" from the Fibaro group commented from time to time on some posts "ok, let's check ...", "ok, we know about the problem ..", "ok, problem resime ..." or even "problem doesn't exist, you're wrong, fix it like this. "

People would be calmer...

I agree. Thanks you for your effort @m.roszak, don’t take it personally. Fibaro earns his money thanks to this forum, so I hope Fibaro will keep intensifying their envolvement with this forum.