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Smart Home Forum by FIBARO Team

  • 0

HC3 now a light brick



HI all any input would be appreciated. 

I put a HC3 into a home and was running fine for 3 weeks. It was on temporary internet (4g sim modem) until the house was wired for permanent internet which happened this week. Tried to log into it to change the static IP address and it would not log in as it say my password was wrong. Out of interest I tried the default (admin/admin) and bingo im in. But..... it was a fresh install. no devices, no rooms nothing and no backups. The only info saved was the static ip address.

I put it into recovery mode and changed it to system B. Now it wont accept any login at all and i tried to put it back into recovery mode and it just keeps rebooting (lights right to left)
 but never shows a page. Doesn't show up in Fibaro finder.

My hopes of restoring the week of work setting this up is now gone and I am not confident to re-install this one (even if i can get it to factory reset) as i can not tell if it is hardware or software fault. 



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Please contact support, probably something is wrong on your current system and it won't boot properly, after few tries it automatically switches to previous one (empty?). 

They can diagnose it :)

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