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Update failed on slave


akatar
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Why is every update feels as tossing a coin, now my slave won't start, last led keeps flashing. other leds are lit

 

Any idea how to solve this???

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and still the master says that the slave has the correct (new) firmware

 

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Edited by akatar
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  • so, slave is running again, but nothing works

    see screen shot, software slave is incompatible, nut master and slave fw are the same?

    why is it not working?

     

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  • slave reports that there is a new fw version, but pushing the download button does not do anything

    @A.Socha any thoughts?

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    1 hour ago, akatar said:

    Why is every update feels as tossing a coin

     

    wasn't the same problem with last update on your setup? 😕

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  • First update was a bus in the firmware that event won't do anything on the slave

    later came a update to solve this

    then there was am update that also broke my connection, fibaro logged in and solved that

    now with this update again troubles, i'm so tired of this

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  • all slave devices are not configured on the master

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  • So far no sollution, support logged in to check whats wrong but no working system yet

     

    i can't even add z zwave device, the choice is not there anymore

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    and now the choice for zwave is back......... weird system

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  • For now i am back to 5.070 and everthing works again, it took me 6 hours orso...

     

    So for people with  master/slave modules, be carefull

     

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  • Posted (edited)

    what i like to know:

    Are here people that did the update and ended with a working master-slave setup?

    perhaps @tinman

    Edited by akatar
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    Thank you for sharing your case. I'm using gateway connection too. I'll think I'll hold off this update and wait to see if any success cases respond.

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    1 hour ago, akatar said:

    what i like to know:

    Are here people that did the update and ended with a working master-slave setup?

    perhaps @tinman

    I did - separate Master and Slave.

    and all working good

     

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    2 minutes ago, akatar said:

    perhaps @tinman

     

    i never had real issues (except these created by firmware itself, like not reporting states in previuos versions), from my customers only one is having always issues (big installation).

    On the other hand, for own projects i do not use master/slave, too risky, unless the customer sign that on paper.

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  • OK, i will wait for response from fibaro

    if it can't be fixed with the new firmware i have to chose between run both hc3 as master of get rid of them.

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    19 hours ago, afendikov said:

    I did - separate Master and Slave.

    and all working good

     

    How did you update Master and Slave separately?  Which one did you update first?  Please share your experience.  Thanks.

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    6 hours ago, Poom said:

    How did you update Master and Slave separately?  Which one did you update first?  Please share your experience.  Thanks.

    First - I try to update Master + Slave on same time , Master go fine, but Slave controller stuck on "Downloading" stage

    Then I access directly to Slave from web browser ( with login + password, as usual ) re-download firmware and update only Slave

     

    All go smoothly now and after reboot Slave continue to show in Master's Gateway Configuration

     

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    I did upgrade the firmware today.  The update process went ok with no problem.   After the system restart, the slave gateway seems ok, I can login with no problem.  However, the master gateway, once I log in for about 30 seconds it will alert ERROR 502,503 and require me to reboot home center all the time and kick me out to the log in page to log in again then I can use only 30 seconds again.  I also notice that a lot of devices from Slave gateway (about 60%) appeared "unconfigured" and a lot of devices connect directly to master gateway appear "disconnected".  I also notice that in the firmware update page there is a red line saying incompatible.  
     
    I think my result is that same as @akatar
     
    I open ticket #70186.  Fibaro support, please help fix my system as soon as you can.  I already enable remote access.  I backed up the system locally right before I upgrade.  If you can't fix the system, please restore the system for me.

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  • @Poom exactly the same as my problem.

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