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Unable to update any firmware - list of devices to update is empty


beno729
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Question

How do I update devices firmware? I'm logged in via IP/locally, my device list to update is empty... I have a lot of devices added to my HC3 tho.

My HC3 is running 5.080.

Please help!

 

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  • 59 minutes ago, A.Socha said:

    if check update dont return anything your devices got last version of firmware

    But I have Fibaro Heat Controller with 4.3 firmware, when there is 4.7 available 

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    Is your HC accessible through Fibaro ID? So that you know your internet connection is OK.

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  • Yes, it's accessible via Fibaro ID. Today I upraded my HC3 to 5.081.18 and it's even worse as now the Devices button is disabled... :(

     

    image.png.c7869108fd4b792f9965b17d98c45ff8.png

    Does it means that there is no update for my Heat Controller? But why would be that, when it's running v4.3 firmware, and there is v4.7 released? 

    On 10/16/2021 at 6:50 PM, Enriquez said:

    Mine is going well so far...

     

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    @Enriquez what home center station and what hc firmware do you use?

    Edited by beno729
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    1 hour ago, beno729 said:

    Devices button is disabled

     

    Clear the cache of your browser, had the same issue.

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  • 13 hours ago, Flash said:

     

    Clear the cache of your browser, had the same issue.

    Didn't help, it's disabled even in incognito/private tab :(

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    If you switch back to the other system, is the problem then gone??

     

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  • 16 hours ago, Flash said:

    If you switch back to the other system, is the problem then gone??

     

    What do you mean by "system"? I tried different browsers, without success

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    1 hour ago, beno729 said:

    What do you mean by "system"

     In the HC3 you have 2 systems an A and a B system. So if you didn't upgrade both system you should be able to switch systems.

    Make sure you have always recent back-ups of your active system, and of your non active system.

     

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    Then you can see of the button works, If the button works on one of the two system you could cantact support. Because maybe its a bug.
    My system A is  on 5.80 no issues'with this button.System B on 5.81, after refreshing cache no issue's with buttons.

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  • 3 hours ago, Flash said:

     In the HC3 you have 2 systems an A and a B system. So if you didn't upgrade both system you should be able to switch systems.

    Make sure you have always recent back-ups of your active system, and of your non active system.

     

    Please login or register to see this link.

     

    Then you can see of the button works, If the button works on one of the two system you could cantact support. Because maybe its a bug.
    My system A is  on 5.80 no issues'with this button.System B on 5.81, after refreshing cache no issue's with buttons.

    "Devices" button worked on not-upgraded System B, but I still don't see any device on this list...

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    @beno729 Are you using current Z-Wave Engine or new one (beta)?

    On new one device update is not available at the moment. 

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