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HC3 - Learning Mode Error


Question

Posted

Hi, I can no longer add a new Z-Wave device to my HC3. Hoping that someone has come across this before and can advise how to fix. The error I get is:

 

-      [20.01.2022] [10:10:36] [TRACE] [ZWAVE]: Learning mode error. Try again.

 

It appeared to occur when I upgraded the firmware from version 5.080.20 to 5.090.17, although it may have nothing to do with this, as I didn't try adding a new Z-Wave device before doing the software update.

 

I have since tried upgrading the firmware futher to version 5.092.19 and the restoring version 5.080.20 - all still give me the same issue. 

   

Thanks

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