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[SOLVED]Dont find z-wave devices after reset to factory settings



hello. Use new HC3 5 days and already have big bugs:(((


In begining a setup all sucessfully and add my devices to system. Made scences. All worked 3 days ok.

One moment on/off 2 times electricity at flat. 


after that, fibaro booted from a backup (made 3 days ago) with the old firmware and without devices.

I cried and added again all the devices.

When I tried to create a backup, I wrote an error.


When trying to update to the latest firmware - it threw out by 40% and the firmware was not installed.


Returned everything to factory settings. I went through the first wizard, updated it to the latest firmware, and when I try to add a new device, nothing appears. (remove devices by instruction from manufacturer)


What to do? Help!

Edited by hibiny
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  • Inquirer
  • added stopcocks by resetting them to factory settings.

    Now I don't know how to add floor-heating. there is nothing in the manual (tkb home tz10)

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  • Inquirer
  • So, how i understand, after reset my HC3 and setup it from begining - i need remove my  thermostats "tkb home tz10" from old smarthome. 


    Manual of tkb home tz10 say 



    When switch off , tap “Manual” continuously three times in two seconds , “wireless” start to fliker. “wireless” display or vanish after delete device successfully.


    But its not work :(  


    Please, help, how its win?!

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  • Inquirer
  • Sorry everybody. 


     to remove device i have to press "minus" at fibaro in "devices" and when remove thermostat


    im super beginner

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