[SOLVED]Dont find z-wave devices after reset to factory settings

[hibiny 0]

hello. Use new HC3 5 days and already have big bugs:(((

 

In begining a setup all sucessfully and add my devices to system. Made scences. All worked 3 days ok.

One moment on/off 2 times electricity at flat. 

 

after that, fibaro booted from a backup (made 3 days ago) with the old firmware and without devices.

I cried and added again all the devices.

When I tried to create a backup, I wrote an error.

 

When trying to update to the latest firmware - it threw out by 40% and the firmware was not installed.

 

Returned everything to factory settings. I went through the first wizard, updated it to the latest firmware, and when I try to add a new device, nothing appears. (remove devices by instruction from manufacturer)

 

What to do? Help!

Edited May 9, 2022 by hibiny

[hibiny 0]

added stopcocks by resetting them to factory settings.

Now I don't know how to add floor-heating. there is nothing in the manual (tkb home tz10)

[hibiny 0]

So, how i understand, after reset my HC3 and setup it from begining - i need remove my  thermostats "tkb home tz10" from old smarthome. 

 

Manual of tkb home tz10 say 

Quote

Exclusion

When switch off , tap “Manual” continuously three times in two seconds , “wireless” start to fliker. “wireless” display or vanish after delete device successfully.

 

But its not work   

 

Please, help, how its win?!

[hibiny 0]

Sorry everybody. 

 

 to remove device i have to press "minus" at fibaro in "devices" and when remove thermostat

 

im super beginner