how to remove Zigbee device

jjacques68 · June 4, 2022

Hello !

I try to remove a device Zigbee.

This device does not work anymore.

I have the window :

Please login or register to see this image.

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but if the device does not answer anymore ???

somebody have an idea ?

thanks a lot !

cag014 · June 5, 2022

Use manually "force to remove" as follow

Go to devices

Press trash icon

Please login or register to see this spoiler.

Select Force remove

That's all...

jjacques68 · June 6, 2022

But I don't have this button "Force remove"

!!!????

svaleb · June 8, 2022

I have had the same problem.

Tried to delite and forse remove. it still came back.

I had to remove the hue app, download again, and let it find the remaining bulbs.

jjacques68 · June 9, 2022

which firmware du you have ?

I have the 5.111.48 (beta)

Fly · September 7, 2023

Hello,

I have the same problem, unable to remove a zigbee device, I do not have the force remove.

Is there a solution ?

Thanks,

Fly

Edited September 7, 2023 by Fly

Fly · September 7, 2023

Answering to myself, I did a reset of the Zigbee and it worked.

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