[Energy Panel] Could someone explain it to me the values from the attached screenshot?

[fuser99 14]

Hello,

 

Could someone explain me the values marked with red arrows  from the screenshot below? I don't understand those values and how are calculated.

 

Thank you in advance.

 

 

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The thing that I don't understand is that why the consumption is 0.30kWh and the Current is 0.00kWh. What does that "Current" and "Previous" mean?

Edited October 4, 2022 by fuser99

[fuser99 14]

Nobody knows what that "Current" mean?

[SmartHomeEddy 866]

The answer is behind the (?)

 

It is the sum of the current billing period, compared with the sum of the previous billing period. In the panel settings you can setup your billing period. 

[fuser99 14]

11 hours ago, SmartHomeEddy said:

The answer is behind the (?)

 

It is the sum of the current billing period, compared with the sum of the previous billing period. In the panel settings you can setup your billing period. 

It should be , but it is not or I'm missing something. "Current" is reported as 0.00 kWh, why is that?

[SmartHomeEddy 866]

Did you actually setup a billing period?

[fuser99 14]

18 minutes ago, SmartHomeEddy said:

Did you actually setup a billing period?

I did, I double checked. It's been set for 2 years and "Current" never change. It's always "0.00 kWh". The billing is monthly, 1st each month.

[fuser99 14]

I've attached the screenshot, perhaps I'm missing something.

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[fuser99 14]

Nobody knows what's going on with this?

[fuser99 14]

This is very disappointed.

[m.roszak 509]

On 10/4/2022 at 1:34 PM, fuser99 said:

Hello,

 

Could someone explain me the values marked with red arrows  from the screenshot below? I don't understand those values and how are calculated.

 

Thank you in advance.

 

 

Please login or register to see this attachment.

The thing that I don't understand is that why the consumption is 0.30kWh and the Current is 0.00kWh. What does that "Current" and "Previous" mean?

From the left - summary consumption from selected period (this hour as selected); consumption from current billing period, consumption from previous billing period.

Not sure why you have there 0 - see this for the first time.
Contact support and we will investigate

PS
Sorry for the late response, missed this topic.

[JcBorgs 52]

@m.roszak

Haven’t thought about this earlier, think I have seen values in the “Current” and “Previous” in the past….

 

But now they are both 0 regardless if you choose Hour, Day, Week, Month or Year.

 

The only time they actually change is if you change from kWh to $, then the value of the “Fixed cost” from the Billing Period configuration is displayed, but no consumption cost are displayed.

 

Edited October 23, 2022 by JcBorgs

[fuser99 14]

Now after the month passed, it shows zero. There's definitely something wrong here.

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Edited November 1, 2022 by fuser99

[fuser99 14]

I am the only person with this issue?

[Staszek.S 6]

I was thinking maybe the fact that you have production 0 (do you have production at all) has something to do with this current/previous values?

I can see some numbers here, but explanation is so brief so I do not understand this...

What actually is compared? Balance?Usage?

Would be nice if someone from Fibaro would explain this one and for all.

At the moment I see:  Comparsion:  -4.62kWh,  Current:  -7.15kWh, Previous: -0.73kWh

Balance for today -23kWh

So I understand Production/Usage/Balance , I'm also lost with this upper right corner...

What my data means ?

Any explanation/help please?