Security Bootstrapping doesn't work

[Paul.Starke 0]

Hello everybody,

 

Maybe some of u know the problem.

 

I use a homecenter 3 and started to add FGT-001 devices. The first nearly 40 FGTs connects without problems and the option to input the DSK-Key. And then without any changes, the security bootstrapping will not work anymore. I tryed to disconnect the device, reset the FGT and try to connect again. Also Reboot of the HC3 did not fix the problem. I also tryed to load a backup of the HC-Firmware with only 20 FGTs connected. This works and i can connect FGTs with security key...but only to a max Number of nearly 40 devices.

 

I don't know if i realy need the security connection but it would be nice to know why it stops working.

 

Regards

 

Paul

[m.roszak 556]

Please download logs after issue occurring (by url <gatewayIP>/api/service/logsDump) and post them here.
Those are encrypted so don't worry about leaking some data there.

We will check it out. 

As for security, it is not needed for those modules to work correctly.