Battery Devices not working / responding

[Merlin 3]

Hi,

 

I have rooms with several (3 to 5) plugged-in  (i.e. mains operated) z-wave devices which work flawlessly and respond instantly to on and off signals. However in the very same rooms I have (battery operated devices) for example a Fibaro motion sensor and Fibaro Door / Window sensor and these devices do not register motion or opening, if I bring the battery devices closer to the ‘Home Center’ they respond. I have tried reconfiguring the Entire Z-Wave network, so that all devices get a new neighbour list but there is no improvement.

 

Has anyone else had the same issue and managed to resolve it?

 

TIA

[Tim__ 114]

What brand and model are the mains powered zwave devices? Do they support the repeater function?

 

You could try installing a something like the Aeotec Smart Switch 6 in a power outlet to act as the repeater.

[Merlin 3]

@Tim__

 

Hi and thanks for your reply… the mains powered devices I am using are predominantly Everspring Sockets I don’t know if they are repeaters as well or not. I naïvely thought that all z-wave certified products had to act as repeaters by default as part of the protocol.

[Tim__ 114]

Hmmmm, apparently Everspring sockets should work as repeaters.  To diagnose a bit further, you need a tool to see what's going on with the mesh.  I have HC2 and use this scene 

  It's helped me solved some wacky mesh issues.  You'll need to find an equivalent for your HC3 though.