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Smart Home Forum by FIBARO Team
Neo Andersson 62
Good afternoon everyone
We are having a lot of problems with Heltun switches in Fibaro.
It is a disaster right now. After every power outage or HC3 restart, every single Heltun walli switch stop working at all.
Neither by associations nor by single block scenes.
Actions are not performed when i touch the button physically on Heltun, or even when i press the Heltun button in PC interface..
I can hear that the relay clicks, but the actions are not performed.
It is crazy...
Please can anyone help with this?
I have used Fibaroextra to check event logs when i press the button, and there is nothing,,seems to me that centralsceneevent doesnt fire, nothing is in the logs on button press..
Later when i completely power off the Heltuns separately (not HC3 but only Heltuns), than it comes back to work...
We cant leave it like this, becuase Fibaro has that other bug, with "Unexpected error happpened", so it reboots HC3 many times, and thus customer will loose Heltun functionality every time..
Anyone please help..
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