"Device added to the network" but is not

[Francois 0]

Hello community,

 

With my HC3 running 5.130.64, i try to add a Zigbee power plug from ZDTEK, PLUG-001SPB2, powered by Tuya.

This device doesn't come with an installation code or MAC address so i tried a pairing method form other power plugs of Tuya (thanks to

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), by keeping the single button pressed for 5 seconds which will make the button LED to flash.
So i go to HC3 dashboard, start the Zigbee device adding procedure without checking the installation code option, hold the power plug button for 5 seconds, from there the hc3 console shows message as following, but the device is never listed

[19.01.2023] [16:55:56] [TRACE] [ZIGBEE]: Waiting for adding process to start.
[19.01.2023] [16:56:18] [TRACE] [ZIGBEE]: Start removing the device.
[19.01.2023] [16:56:18] [TRACE] [ZIGBEE]: Device removed.
[19.01.2023] [16:56:23] [TRACE] [ZIGBEE]: Device identification process started.
[19.01.2023] [16:56:23] [TRACE] [ZIGBEE]: Device added to the network.

 

After the "device added" message shows, the console doesn't close automatically and goes until the default 3 mins timeframe expires

 

I've restarted hc3 and tried again, same behavior, no device added despite the message saying the device is added.
I made sure i display my device list with shown and hidden devices, but no success.

 

Am i doing something wrong? Any suggestion please?

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[emielstroeve 22]

have you seen this topic? 

yours doesn't seem to be supported. 

[Francois 0]

I have the same issue with NOUS A1Z, which is in the list. Exact same behavior.

[Massl 3]

Hi @Francois,

I could add the new Nous A1Z Smart plug which is looking exactly like yours. Maybe you should try again now.  Unfortunately it doesn’t show power consumption Data. I think HC is using a wrong configuration for this plug. 
 

I hope it will get supported soon, I bought these plugs in need of the power consumption monitoring

 

regards

marcel

[Manuel Blanco 0]

I have the same issue with ZY-M100-1, which is in the list. Exact same behavior.