Yubii App v1.19 - Biometric authentication issue

[thenujnuj 0]

Since the update to v1.19 I am have issues with Biometric authentication (FaceID) issues.

 

the first time (if the app was killed/totally closed) biometric auth works ok but if you switch to different app and then later try to return to Yubii App, it tries to re-auth using FaceID (expected behaviour) but something goes wrong at that moment as it looping on it and keeps doing FaceID auth.

 

In order to get out of this loop one has to kill the app and re-start/open. 

 

I tried disabling and re-enabling the biometric settings in the application settings but issues persists. 

 

I have attached a short screen capture of the app behaviour.. 

 

anyone else having this issue?..

[SmartHomeEddy 1,008]

I have no issues on an iPhone Xs with iOS 16.5.1 and beta version of the Yubii app 1.19.1.

 

Maybe give some more info on your phone and OS type and version. 

[thenujnuj 0]

Hi @SmartHomeEddy, the details are requested are:

 

Device: iPhone 14 Pro

iOS: 16.5.1

Yubii App: 1.19.1

Gateway: HC3
Gateway version: 5.140.17
 

Hopefully you or someone else experiences the same behaviour and can get to the root cause.. surely it's not only my household (2 devices) experiencing it alone. 🤞

Edited July 13, 2023 by thenujnuj