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Adding Zigbee device option has been disappeared




I started to configure a new HC3 controller yesterday. The first step was to upgrade to the latest firmware (5.150.18).

The first device what I tried to add was a Zigbee bulb, but when I tried to add device, the Zigbee option wasn't on the list. I did a reset Zigbee in the Zigbee admin section. After this the Zigbee device adding option got to the list and I added the bulb succesfully to the controller.

The bulb operated only a few minutes, after this didn't react to any command (turn on/off etc). I went to the Zigbee admin section and the number of zigbee devices was 0!! while the bulb device was on the devices page.

I tried to reset the Zigbee network again, but nothing happened. The bulb device ofcourse disappeared from the devices, but the zigbee device adding option not showing again!


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The controller uses Wifi connect to the network.

What can I do with this issue???

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